Contact information
At Esther Penn Shop, we value clear communication and helpful customer service. If you have questions about our jewelry, handmade crafts, product details, shipping, returns, or an existing order, please contact us using the information below.
Customer Service Information
Business Name: Esther Penn Shop
Email: support@estherpennshop.us
Phone: +1 609-682-0149
Address: 7407 E Oak Island Dr, Oak Island, NC 28465-431, United States
Website: https://estherpennshop.us
How We Can Help
Our customer service team can assist with:
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Product information and item specifications
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Order confirmations and order status inquiries
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Shipping updates and tracking assistance
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Return and refund requests
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Damaged, defective, or incorrect items
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Questions about our store policies
Order Inquiries
For questions about an existing order, please include your order number and the email address used at checkout. If you are contacting us about a damaged, defective, or incorrect item, please include a description of the issue and relevant photographs when available.
Providing these details helps us understand your request and respond more efficiently.
Response Time
We aim to respond to customer inquiries within 1–2 business days. Response times may vary during holidays, periods of high inquiry volume, or circumstances beyond our control.
Thank you for choosing Esther Penn Shop. We appreciate your interest in our products and look forward to assisting you.
Esther Penn Shop Customer Support
Email: support@estherpennshop.us